WEDNESDAY 17 ... POSITIVE WORDS
Yesterday, I fill out a survey. And I turned in the receipt to get my free sandwich, today.
I did not do the survey to get the sandwich but to encourage the new cashier.
When I turn in the receipt, she thanked me several times and the manager thanked me for the comments. The manager said we always get comments on every little thing goes wrong. Thank you for the good words.
Do the surveys on when service is good. A lot of the people in the fast-food industry gets paid a minimum wage or close to it. Their raise based on the surveys, some even lose their job because of a survey.
Tell them you like their service, If you have a problem talk to them in person in a kind voice.